IMPORTANT DELIVERY INFORMATION.
LIVESTOCK DELIVERY: APC COURIERS -UK MAINLAND DELIVERY ONLY.
Livestock deliveries are made by email arrangement only, and may require a further time period to process. We will contact you via email to make arrangements best suited. We offer live deliveries Tuesday to Friday.
Livestock carries an extra delivery charge of £14.99 ( Scottish Highlands may incur extra courier charges ), no matter how small or large the order, and this may be sent separately to other dry goods purchased at the same time.
Please understand that if bad weather conditions prevail or are predicted, we may choose to hold the order until conditions improve, like wise for any transport issues or strikes that may interfere with your live delivery .
DRY GOODS DELIVERY :
We use a signed for courier service on a ‘next day delivery before 4pm’ for dry goods orders, depending on time and day you placed your order. We aim to despatch the next available working day. If an item has become unavailable for any reason , we will contact you via email with an estimated delivery time. Some items may require up to 5-7 working days according to size, weight, packing and location of the product. Generally, this will be highlighted in the description of the product. Special ordered items may take longer.
Please make sure you read the dry goods terms and conditions to follow below.
Please be aware that certain product items (such as the larger DIY Net Covers and Hydra Rails), as well as larger quantities of Rock (above 20kg) may be listed as ‘Non-Conveyable Items’, and require an additional postage charge due to the specifications of APC Couriers (This is due to the size and weight of the items in question). These products are NOT included in the ‘Free Delivery on Dry Goods Over £50’ Specification, and upon purchasing will be charged the ‘Non-Conveyable’ Delivery rate, even if the cost of the goods exceeds the minimum charge for Free Delivery.
FREE DELIVERY ON ORDERS OVER £50 ARE FOR DRY GOODS ONLY IN MAINLAND UK. Highlands and Islands will require extra charges. Please contact us for a shipping quote.
DELIVERIES OUTSIDE OF THE UK MAINLAND
Please note our free shipping/delivery offer for orders over £50 only applies to orders that are to be delivered to the UK mainland.
For UK Highlands, Northern Ireland and other UK Islands (for example The Isle of Wight), extra shipping costs will be applied to the order along with an additional charge based on weight and the shipping zone. These charges will be advised once shipping weights, size and costs are calculated for your order and in some cases may require external confirmation before we confirm shipment of your order.
If your order is not for delivery to the UK mainland, then, unfortunately there is no free shipping. In the case of some rare specific types of orders, the courier service we will use may have different charges and prices for different UK zones. However we will do our very best to choose the most appropriate for your order and advise you of those costs if necessary before shipping your goods or confirming your order.
RESTRICTED SERVICE IN THESE POSTCODES
Please note that in some postcodes our courier may have limitations, or restrictions to their delivery schedules and service. If you are concerned please contact us for more info.
AB10/56 – BT18/94 – DD6/11 – DG1/16 – DN21/22 – DT1/11 – FK8/21 – GY1/9 – ZE1/3 – LL35/78 – ML12 – PA20/78 – PH1/44 – HS1/9 – IM1/99 – IV1/56 – KA3/30 – KW1/17 – KY8/16 – LA8/23 – LD3/6 – PO30/41 – SY4/25 – TD1/15 – WR6/15
DRY GOODS INTERNATIONAL ORDERS ARE POSSIBLE , PLEASE CONTACT US VIA EMAIL FIRST FOR A POSTAGE QUOTE AND BEFORE PLACING AN ORDER ON THIS WEBSITE.